Cancellation and Refund Policy for Tempo Traveller /Luxury Tempo Traveller /Innova /Innova Crysta

• 45 days prior to arrival: 10% of the Tour/Travel service/ service cost

• 15 days prior to arrival: 25% of the Tour/Travel service / service cost

• 07 days prior to arrival: 50% of the Tour/Travel service / service cost

• 03 days prior to arrival 75% of the Tour/Travel service/service cost

• 48 hours prior to arrival OR No Show: No Refund

Note

• Kilometre and time start from Garage to Garage
• Road Tax, Toll, Parking, Driver Charges Paid by hires
• For Outstation Minimum 250 K.M Per Day Average Payment
• AC will not work in Hill Areas
• 5 % GST on bill extra.

Other Information

• In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:

• It is a mandate that all the cancellation requests should be put forth to Cabzs.com (DOL WHOLESALE HOLIDAYS PVT LTD) only through e-mail No phone call request will be accepted in such cases.

• In a situation that the above-mentioned trips and packages are canceled 30 days before the actual date and time of the journey, the client is entitled to a 75% refund by means of bank account transfer, which will be reflected in the bank account within 30 days of cancellation.

• According to the second condition, if the cancellation of the cab services is done within a period of 16 to 30 days, you are eligible for a refund of 50%, and the remaining 50% of the advance amount shall be deducted as cancellation charges. The 50% balance amount will be transferred to the client’s registered bank account with DOL WHOLESALE HOLIDAYS PVT LTD within 21 days from the date of cancellation.

• The third situation, in which the client opts not to take the DOL WHOLESALE HOLIDAYS PVT LTD

• services and informs us by e-mail within 7 to 15 days from the date and time of journey, he is entitled to a 25% cashback of the advance amount paid, via bank transfer. These amount will be transferred to the client’s registered bank account in not more than 21 days from the date of cancellation.

• In the fourth situation, if a client requests a cab cancellation within 2 to 6 days prior to the tour, DOL WHOLESALE HOLIDAYS PVT LTD will deduct 90% of the advance booking amount and the remaining 10% will be transferred to the client’s bank account from which the advance booking payment is initiated. This refund will be transferred in not more than 21 days from the date of cancellation.

• The last two situations in which the client tries to cancel the cab services within 1 to 48 hours before the scheduled time, or after he receives the phone number and other driver details, a No Refund policy is applied.

• No Refund or any changes will be accepted at last moment / minutes for Trip/Tour starting or after starting or middle of trip.

• Regarding Tempo Traveller /Luxury Bus//Luxury Tempo Traveller / SUV   booking the Dispatch team will tell you total estimated fare including Toll Tax, State Tax to be paid directly to vendor /driver during the trip . Cabzs.com (DOL WHOLESALE HOLIDAYS PVT LTD) is not liable to provide invoices for such amounts.If customer cancel his booking this time than no refunds will be applicable.